The Shilla Jeju

The Shilla staff is world-class. Observant, kind, friendly, and always helpful. Everyone from the valets, Front Desk, Concierge, restaurants, room service & housekeeping were wonderful. The hotel feels over-staffed, and that is a true luxury these days.

The service was excellent from start to end. The housekeeper even greeted us and asked if we needed anything twice during our two-night stay. Very clean, spacious and well-designed room. It was also refreshing to hear bird sounds every morning at the balcony. The hotel has a plenty of facilities and activities that could keep you busy. The weather wasn't nice on our second day of visit, so we spent most of our time at the hotel visiting a mini animal farm and the gallery exhibition as well as enjoying the brunch buffet. After that we went on for the yacht trip (one of the hotel activities ). The swimming pool was also great, not to mention there was live band performance by the pool at night. Overall, expensive but 110% satisfied.

Place was very huge and had really great views. Rooms were clean and it's a huge plus that it has a balcony. Buffet was pretty good also and had lots of choices. Lots of amenities too like the outdoor pool, sauna, gym, and there was even a basketball court.

I loved the seaview from my room. Swimming in the heated pool was a special treat. Staff were helpful and friendly. My friends and I had a delicious meal at Hinode Restaurant. We also enjoyed listening to the live music at the lobby area. Our favourite was the cellist.

Everything was great! Staff were so friendly and courteous, the facilities were excellent and well maintained. You didn’t even need to leave the property for anything. We left feeling so relaxed and can not wait for our next visit!